Duke Patient Safety Center:

Training, Research and Implementation for Patient Safety and Quality

Duke Patient Safety Center Mission:

To help individuals, clinical areas, hospitals, ambulatory centers and others who want to improve quality and patient safety. We aim to:

  1. Spread best practices inside and outside Duke University Health System
  2. Generate new knowledge
  3. Bring joy back to work

We work to develop and support quality and safety related roles, committees, training, tools, research, strategies, data and other resources through our interdisciplinary team. We strive to balance the clinical, administrative, psychological, spiritual and service needs of our organization, our frontline workers and the patients that we serve.


Want to learn more about 3 Good Things?

Bite Sized Resilience: Three Good Things

To enroll 2018 cohorts please select one of the following:

3 Good Things - November 12, 2018
WISER (includes 3GT) - Date TBD


View all course descriptions

Calendar of Courses: For additional information or to request dates and times of training, please call 919-257-3376 or email christen.fullwood@duke.edu

Want to learn how to be more Resilient with WISER:


Tell us what you would like to learn more about in our 2018/2019
Resilience Courses


If you are interested in getting enrollment information for future research projects, please click the link below:


What participants said in the past year about trainings given by the Duke Patient Safety Center:

"Excellent content. These are the questions that I have been trying to answer for most of my career. Where were you 10 years ago? Every RCA I’ve done in the last few years has come down to the question of why folks didn't have their voice heard. I've searched for the answers for years & now I finally understand. Thanks!"

"This was well worth the time and travel. I feel I learned useful tools & better ways to present data to engage staff in a non-threatening manner. Bryan was very engaging, energetic and paced the course very well. Thank you!"

"I loved it! It was very complimentary to my previous pt safety training - took current knowledge to another level."

"Learning how to use data more effectively was the best part, followed by learning how to use the toolbox, and how safety tools/behaviors contribute to work-life balance and joy at work."

"Learning about the toolbox, executive engagement in quality, psychological safety, and burnout was fantastic."

"Being together with bright, like minded individuals, learning from them as well as amazing instructors with incredible expertise and perspective."

On-line Resources:

Building Resilience in our Care Teams Duke Grand Rounds
To view the recording, go to:

Dr. Bryan Sexton- Safety As A System Update for Texas Childrens Hospital-

Dr. J. Bryan Sexton- Safety As a System (Spanish Version)-

Safety Culture Debriefing at Duke University Health System
Click to view video

Safety As a System Video
screenshot of video
Click to view video

Duke Guide to Interpretation of SCORE & SCORE Tool
Click to view

SCORE Technical Report
Click to view

The pdf version of the TeamSTEPPS Pocket guide is available for free here:

Click here for Archived Presentations

For resources that go beyond our training and research programs, please check out couching and counseling services at The Sotile Center for Resilience at www.sotile.com or (336) 794-0230 and the Duke Personal Assistance Program at http://www.hr.duke.edu/pas.